Help Center

frequently asked questions

First Time Online Shopper?

How do i create an account

How do I shop online

How do I pay for my order

What is the minimum amount one can shop for?

What do I need to shop at Planet54.com

Delivery information

How long does delivery take

Track my order

How will my parcel be delivered to me?

Do I have the option of requesting an express delivery

Can we collect directly from your warehouse?

Do you deliver on weekends

How much is the handling/delivery fee

How do i know once my order has been completed/processed or confirmed?

Orders information

How do i can cancel my order

How can I change my shipping address

How do i view the items in my shopping cart

How do i remove items from my shopping cart

How do I unsubscribe from mailers

Can I add items to an existing order?

How do i remove items from an existing order

Are my items reserved even though they are in my shopping cart

Can I place an order telephonically

Will we be getting stock of a certain item

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